Subscription Terms

These Subscription Terms form part of our Terms of Use and apply to every subscription, introductory plan and trial for aoora apps and web programs offered by AOORA APPS, LLC. Please take a screenshot of this page for your records.

1. Trials and introductory plans

We may offer a free trial or a paid introductory plan (for example, a plan for a first week at a reduced price). Whether a trial or introductory plan applies, its length, the amount charged for it and the price and period it converts into are all stated on the payment screen before checkout. If no trial or introductory plan is stated, you purchase a subscription without one. Unless you cancel before the trial or introductory period ends, you will be automatically charged the renewal price indicated on the payment screen (or in the Apple/Google payment pop-up) for the subscription period shown, and every period after that until you cancel. Discounted offers renew at the full, non-discounted price unless the payment screen says otherwise.

Notices. Where required by applicable law or card-network rules, we notify you before a trial or introductory period converts into a paid subscription, stating the amount, the date of the charge and how to cancel.

2. Subscription and automatic renewal

Your subscription renews automatically at the end of each period — for example each week, every four weeks, every twelve weeks, or otherwise, depending on the option you selected at checkout — until you cancel. The renewal period can differ from the length of your introductory plan (for example, a one-week introductory plan may renew as a four-week subscription); the exact renewal period is always shown at checkout. We may also offer additional plans, features or upgrades.

3. Payment method and authorization

By completing your purchase — by clicking the payment button, entering your card details on the web, confirming with Apple Pay or Google Pay, single-touch, fingerprint or facial recognition, or otherwise accepting these terms on the payment screen or pop-up — you authorize us and our payment processors to charge your selected payment method (i) the price of your first period (the introductory or trial price if one is offered, otherwise the full price) and (ii) the recurring subscription fee automatically at the start of each following period, at the price disclosed at checkout (or any new price notified to you in advance under Section 6), until you cancel. The price of your first period and the renewal price are both shown to you before you complete your purchase and are repeated in the confirmation email we send you.

Prices mentioned in any examples in our policies are for information only and may not reflect the price of the plan you purchased. The final price is determined by the plan, features and promotions applicable at the time of your transaction. If a charge fails we may retry it, and access may be paused until payment succeeds.

4. Cancellation

Your subscription renews automatically until you cancel. Deleting the app does not cancel your subscription. Cancelling disables automatic renewal; you keep access to paid features until the end of the period you have already paid for. If you have more than one subscription, each must be cancelled separately.

Purchased on our websites

To avoid being charged, cancel before the end of the current period (introductory, trial or renewal period):

• In the app or web account: Profile → Manage subscription → turn off renewal; or
• By email to support@aoora.app from the email address used at checkout, with the subject “Cancel subscription”. We confirm every cancellation by email.

Purchased on the App Store

Turn off auto-renewal in your Apple ID account settings (Settings → your name → Subscriptions) at least 24 hours before the end of the trial or current period. Only you can manage these subscriptions; see Apple's support pages.

Purchased on Google Play

Turn off auto-renewal in Google Play (Profile → Payments & subscriptions → Subscriptions) at least 24 hours before the end of the trial or current period. See Google's support pages.

5. Refunds

Web purchases: fees for a period that has already started or ended are generally non-refundable to the extent the Service was made available to you for that period, except as provided in our Money-Back Policy or required by applicable law. Any other refund is at our sole discretion.

App Store and Google Play purchases: refunds are handled exclusively by Apple or Google under their policies; we cannot issue them. Request a refund through their support pages.

6. Changes

To the maximum extent permitted by law, we may change subscription fees. We will give you reasonable advance notice of any price change affecting your existing subscription, as required by applicable law, by email, in the app or in another prominent way. The new price applies from the next renewal after the notice. If you do not wish to pay the new price, cancel before it takes effect.

Questions? Contact support@aoora.app or call +1 (484) 457-8250. Translations are for convenience only; the English version prevails.