How can we help?

Write to the right inbox and a person will reply — usually within one business day.

Customer support

Access, subscriptions, charges and refunds.

Privacy

Access, correction, deletion and opt-out requests.

Legal & copyright

Legal notices, copyright and DMCA claims.

Cancel a subscription

Three ways, no friction.

WEB
Bought on our websiteSign in, open Profile → Manage subscription and turn off renewal. Or email support@aoora.app from the address used at checkout with the subject “Cancel”. Cancel before the end of your current period to avoid the next charge.
iOS
Bought on the App StoreSettings → your name → Subscriptions → select the app → Cancel Subscription, at least 24 hours before renewal.
AND
Bought on Google PlayGoogle Play → Profile → Payments & subscriptions → Subscriptions → select the app → Cancel, at least 24 hours before renewal.

Deleting the app does not cancel a subscription. Full rules: Subscription Terms · Money-Back Policy.

Postal address